SHIPPING POLICY

We currently offer FREE DELIVERY all over India. You do not have pay any other shipping charges of orders placed on www.vitabowl.in The large majority of our orders are shipped within 2 or 3 working days of the order, and delivered in 5-7 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.

Why is cash-on-delivery not offered for my Location?
  • Availability of Cash-on-Delivery depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Please enter your pin code on the product page to check if Cash-on-Delivery is available in your location. In addition, our delivery partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.

 

We are committed to delivering your order accurately, in good condition, and always on TIME.
  • We currently deliver to more than 750 cities across India.

  • Our shipping and delivery lead times vary by destination.

  • We ship most items within 3-5 working days of the order. In the unlikely event that we are not able to ship your order completely within 5 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.

    • We ship on all week days (Monday to Saturday), excluding public holidays.

    • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

    • While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 2-3 days.

    • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or at info@vitabowl.in, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

    • Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

What do the different tags like “In Stock”, “Available” mean?

 ‘In Stock’- For items listed as “In Stock”, Delivery time based on your location pin codes (usually 5-7 business days or 7-9 business days in areas where standard courier service is available).

  • ‘Available’ – The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

  • ‘Coming Soon’ – Such items are expected to be released soon. The item will be shipped to you on the day of its official release launch and will reach you in 2 to 6 business days.

  • ‘Out of Stock’ – Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.

 

How do I place Cash on Delivery (COD) order?

  • All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery. Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Cash on Delivery”. Enter the name and contact details of the person who would be receiving the COD order. Your order will be processed for shipment in the  specified time, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

 

Terms & Conditions:
  • The maximum order value for COD is Rs 3000.

  • Rs 50 COD charges for orders under Rs 500.

 

Does Vitabowl deliver internationally?
  • Yes, Vitabowl delivers items internationally.

  • Delivery charges applicable as per actual.

  • In the event of international deliveries, no COD is applicable and payment will be received via PayPal.

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+91 9909762089 |  info@vitabowl.in

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