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Terms & Conditions / Terms of Service

Effective Date: 07/11/2025

Last Updated: 07/11/2025

1. Introduction

Welcome to Vitabowl, a brand owned and operated by Lorfin Lifescience Private Limited, registered at:

LORFIN LIFESCIENCE PRIVATE LIMITED
A-06, Akshardham Industrial Estate,
Phase IV, Vatva GIDC,
Ahmedabad, Gujarat, India – 382445

These Terms and Conditions (“Terms”) govern your access to and use of our website https://vitabowl.in (“Website”) and any purchase of products or services made through it. By accessing or using the Website you agree to be bound by these Terms. If you do not agree, please do not use the Website.

The ecommerce operations, order management, and fulfillment for Vitabowl are powered by our proprietary backend platform, LorfinOne, operated by Lorfin Lifescience Private Limited.

2. Business Information

Legal Entity: Lorfin Lifescience Private Limited
Brand: Vitabowl
Contact Email for Orders & Terms Queries: one@lorfin.in
Business Location: Ahmedabad, Gujarat, India

3. Products and Services

Vitabowl offers health and wellness products, primarily dietary supplements and related nutraceutical items. All products listed on the Website are intended for general wellness purposes.

Currently, we sell physical products only. In the future, we may introduce digital products, subscriptions, or services; such offerings will be subject to these Terms or additional terms as communicated at the time of purchase. We do not provide customization or made-to-order items at this time.

4. Ordering and Payment

Orders may be placed through the Website at https://vitabowl.in. The following payment methods are supported via our payment gateway partner Cashfree:

Online payments are collected prior to shipping. COD payments are collected at the time of delivery. Prices are displayed in Indian Rupees (INR) and include applicable GST unless otherwise stated. Promotional pricing and offers are valid only for the specified promotional period.

Vitabowl reserves the right to correct pricing errors, cancel orders, or refuse fulfillment in case of obvious mistakes or fraud, with notice to the customer.

5. Shipping and Delivery

We fulfill and ship orders primarily via Amazon Multi-Channel Fulfilment (MCF). Where applicable, we may use courier partners such as Delhivery or Amazon Transportation Services. Delivery timelines depend on destination, courier availability, and external factors such as weather or public holidays. While we strive for timely delivery, specific delivery dates are not guaranteed.

Shipping is currently available only within India.

6. Returns and Refunds

Our Returns and Refunds policy governs cancellations, returns, and refunds. Please review the full policy here: https://vitabowl.in/compliances/refund-and-return-policy/

By placing an order, you acknowledge and accept the terms of our Returns and Refunds policy.

7. User Accounts

You may create an account on the Website to facilitate ordering and tracking. Account creation and verification are performed using OTP (One-Time Password) authentication. Our system does not store user passwords. You are responsible for providing accurate account information and for all activities occurring under your account.

Vitabowl reserves the right to suspend or terminate accounts that engage in fraudulent, abusive, or unauthorized activities.

8. Use of Website

You agree to use the Website only for lawful purposes and not to:

Violation of these rules may result in account suspension, refusal of service, and legal action where appropriate.

9. Intellectual Property

All content on the Website, including trademarks, logos, product images, text, and design elements, is the property of Lorfin Lifescience Private Limited and is protected by applicable intellectual property laws. The rights to the Vitabowl brand are owned by Mr. Sureshbhai Patel and licensed for use by Lorfin Lifescience Private Limited.

All software, systems, and databases used in connection with the Website, including the backend platform LorfinOne, are proprietary to Lorfin Lifescience Private Limited. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

10. Limitation of Liability

While we endeavor to provide accurate product information, Vitabowl does not warrant that product descriptions, prices, or other content are error-free. We reserve the right to amend or remove information at any time.

Health Disclaimer: Our products are dietary and nutritional supplements regulated under the Food Safety and Standards Authority of India (FSSAI). Products sold on this Website are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding product benefits have not been evaluated by regulatory authorities. Individual results may vary. Consult a qualified healthcare professional before using any supplement if you are pregnant, nursing, have a medical condition, or are taking medications.

To the maximum extent permitted by law, Vitabowl and Lorfin Lifescience Private Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of products or the Website.

11. Backend Operations

All ecommerce, order processing, fulfillment, and data handling are managed via our proprietary backend platform, LorfinOne. By using this Website, you acknowledge and consent that your transactions and related processing may be handled through LorfinOne and associated third-party service providers.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

13. Changes to Terms

Vitabowl reserves the right to modify or update these Terms at any time. Updated Terms will be posted on this page with the revised date. Continued use of the Website after such changes constitutes acceptance of the updated Terms.

14. Contact Information

For questions, concerns, or notices regarding these Terms or your orders, please contact us:

LORFIN LIFESCIENCE PRIVATE LIMITED
A-06, Akshardham Industrial Estate,
Phase IV, Vatva GIDC,
Ahmedabad, Gujarat, India – 382445
Email: one@lorfin.in

© 2025 Lorfin Lifescience Private Limited (Vitabowl)
All Rights Reserved.