Accessibility Statement

Effective Date: 07/11/2025

Last Updated: 07/11/2025

1. Introduction

At Vitabowl, a brand owned and operated by Lorfin Lifescience Private Limited, we are committed to ensuring that our website https://vitabowl.in is accessible to all users, including individuals with disabilities.

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define international best practices for accessibility and usability. Our goal is to provide a smooth, inclusive, and barrier-free online experience for every visitor.

2. Our Accessibility Commitment

Vitabowl is dedicated to continuous improvement of accessibility across both our Vitabowl storefront and the LorfinOne backend platform. We aim to ensure that all users, regardless of device, browser, or ability, can interact with our website effectively and independently.

3. Accessibility Features Implemented

We have implemented several features and continue to develop new ones to enhance accessibility for all visitors:

Keyboard-Friendly Navigation: All interactive elements can be accessed and navigated via keyboard.
Alt Text on Product Images: Descriptive alternative text is provided on essential product and content images.
Adjustable Text and Zoom: Text and images scale appropriately when using browser zoom settings, especially on product thumbnails.
Screen Reader Compatibility: Pages include proper HTML structure and ARIA labels to support assistive technologies.
Captioned Media: Selected videos and audio content are provided with captions or transcripts for clarity.
Error-Free Checkout: The LorfinOne backend ensures accessible forms, labels, and validation for smooth checkout.

4. Areas of Ongoing Improvement

We recognize that accessibility is an ongoing effort. Some older content or third-party integrations may not yet fully meet our current accessibility standards. Our team is working to identify and address these areas as part of our continuous improvement plan.

5. Feedback and Reporting Accessibility Issues

We welcome feedback on the accessibility of our website. If you encounter any difficulties or barriers while using our site, please let us know so we can take corrective measures.

Contact for Accessibility Feedback:
Email: one@lorfin.in
Address: A-06, Akshardham Industrial Estate,
Phase IV, Vatva GIDC,
Ahmedabad, Gujarat, India – 382445

Please include the page URL, description of the issue, and details about your browser or assistive technology so our team can respond effectively.

6. Review and Maintenance

Our accessibility policies and technical compliance are reviewed annually by our LorfinOne development and design team to ensure that any new updates, tools, or integrations continue to meet WCAG 2.1 Level AA standards.

7. Legal Compliance and Standards

Vitabowl operates under Indian law and follows international best practices for accessibility, including:

WCAG 2.1 Level AA (W3C Web Accessibility Initiative)
Rights of Persons with Disabilities Act, 2016 (India)
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

We are committed to maintaining compliance with these guidelines across all digital channels and platforms.

8. Continuous Improvement

Accessibility is an ongoing process. Vitabowl remains dedicated to enhancing user experience for all individuals and ensuring equal access to our content, services, and information.